Privacy Policy

At JMA Lettings, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Identification Details: Date of birth, national insurance number, and identification documents.
  • Financial Information: Bank account details and credit history.
  • Property Preferences: Information regarding your property requirements and preferences.
  • Communication Records: Correspondence between you and JMA Lettings.

2. How We Use Your Information

Your personal data is used for the following purposes:

  • Service Provision: Facilitating property lettings and management services.
  • Communication: Responding to inquiries and providing updates on services.
  • Legal Compliance: Fulfilling obligations under applicable laws and regulations.
  • Marketing: Sending information about our services, with your consent.

3. Legal Basis for Processing

We process your personal data based on:

  • Contractual Necessity: To perform our contract with you.
  • Legal Obligation: To comply with legal requirements.
  • Legitimate Interests: For business purposes, such as improving our services.
  • Consent: Where you have provided explicit consent.

4. Data Sharing

We may share your information with:

  • Service Providers: Third parties who assist in delivering our services.
  • Legal Authorities: When required by law or to protect our legal rights.

We do not sell or rent your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Limit the processing of your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Object: Object to the processing of your data.

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, provide additional website functionality, and analyze how you interact with our website. Below, we explain what cookies are, the types we use, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They enable the website to remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you return to the site or browse from one page to another.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly, enabling basic features such as security and accessibility.
  • Performance Cookies: Collect information about how visitors use our website to improve performance.
  • Functionality Cookies: Remember your choices and provide a more personalized experience.
  • Advertising and Targeting Cookies: Track your browsing habits to deliver relevant ads and measure their effectiveness.
  • Analytics Cookies: Help us understand how visitors interact with our website.

How We Use Cookies

Cookies help us:

  • Ensure the website functions as expected.
  • Provide a secure and efficient browsing experience.
  • Personalize content based on your preferences.
  • Analyze user behavior to improve website performance.
  • Deliver targeted advertisements where applicable.

Third-Party Cookies

Some cookies are set by third parties, such as analytics providers (e.g., Google Analytics) or advertisers. These third parties may collect data about your online activities across different websites.

How to Manage Your Cookie Preferences

You can manage or disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality and user experience of our website. Instructions for managing cookies can usually be found in your browser’s help menu. For more details, visit www.allaboutcookies.org.

Consent to Use Cookies

When you first visit our website, you will be prompted to accept or reject cookies. By continuing to use our website without changing your cookie settings, you agree to our use of cookies as outlined in this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Phone: 01424 864551
  • Email: info@jmalettings.co.uk
  • Address: The Old Observer Building, Telford Road, St Leonards on Sea, East Sussex TN38 9LY

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Effective Date: November 19, 2024